Welcome to Silver Springs Care Center

Raymond Hackling
Administrator

Dear Residents and Families:
As the Administrator, I would like to welcome you to Silver Springs Care Center. At our home, our philosophy is caring for the whole person and is reflected in the attitude and performance of every member of our team.
Silver Springs Care Center is honored to be consistently ranked as a Five Star nursing home by the Centers for Medicare and Medicaid Services (CMS); have earned a Silver Quality Award from the American Health Care Association; be a contracted provider of long term care to our nation’s Veterans, and; count among our employees the Certified Dementia Practitioner of the Year for 2018.
My proudest moment as a Nursing Home Administrator was Silver Springs Care Center receiving the distinguished AHCA Silver Award. This award was validation that the entire team here at Silver do an excellent job taking care of our residents. Myself and Emily Gonzalez, RN, DNS were honored to accept this award on behalf of the approximately 170 employees who work hard every day here at Silver!
We strive to exceed your expectations and understand that to do so, we must closely partner and participate with you in your plan of care. Communication along the way will be extremely important. This will include a team meeting soon after your admission to review goals and concerns, interdisciplinary “Care Conferences”, discharge planning meetings and consistent communications between you, your family and your caregivers.
We are exceptionally proud of our specialized programs here at Silver Springs. Our Memory Care program is delivered in a safe, secured environment where residents are cared for by highly trained professionals under the direction of a full time Memory Care Program Director. Continue Reading
Specialty Services
- Veterans Program - VA Contract Nursing Facility
- Greater Hartford Memory Care Center
- Behavioral Health Program
- Wound Care and Management Program
- Touchpoints Therapy - Rehabilitation Services
- Skilled Nursing and Sub-acute Specialties
- Respite Care Services
- Social Services - Care Planning - Discharge Planning
- Therapeutic Recreation Programs and Activities
- Dining and Dietary Services
iCare Health Network Blog
All the latest news, discussion, and updates from the iCare Health Network team!
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Touchpoints at Bloomfield Earns Heart Failure Certification from American Heart Association, Opens Heart Failure Suites
June 27, 2025
Touchpoints at Bloomfield has earned the Skilled Nursing Facility Heart Failure Certification offered by the American Heart Association®, the world’s leading voluntary organization focused on heart and brain health. The certification provides an evidence-based framework for evaluating skilled nursing facilities against the American Heart Association’s rigorous science-based requirements for heart failure (HF) patients, including program management, patient and caregiver education and suppor…
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Construction is coming to an end on a brand-new, six-chair ‘dialysis den’ exclusively for residents at Westside Care Center in Manchester. Planned opening date next month! This state-of-the-art addition will allow the care center to provide on-site hemodialysis services to up to 36 residents. The den and dialysis program will create an environment of convenience and integrated care. Residents will not longer need to travel in challenging weather or worry about the complications of transporta…
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iCare Health Network proudly joins long-term care providers across the country in celebrating National Certified Nursing Assistants (CNA) Week, taking place June 12–18, 2025. This year’s theme, “We Are Champions,” perfectly captures the spirit and strength of the dedicated CNAs who form the backbone of care in skilled nursing and long term care, including here at iCare. Every day, iCare’s CNAs go above and beyond to support not only the physical health of our residents but also their e…
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iCare Health Network Celebrates National Skilled Nursing Care Week 2025: Weaving the 'Tapestry of Life'
May 12, 2025
From May 11th to 17th, 2025, iCare Health Network proudly joins the nationwide observance of National Skilled Nursing Care Week (NSNCW aka Nursing Home Week), following the American Health Care Association’s theme, “Tapestry of Life.” This year’s theme emphasizes the “vibrant, diverse experiences of residents in skilled nursing facilities—each individual a unique thread contributing to a rich and interconnected community.” At iCare centers across New England, Nursing Home W…
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Fresh River Healthcare and iCare were proud to be Gold sponsors and walk in the Team Hope Walk at Chatfield State Park on May 4th. The walk was organized by the Connecticut Chapter of the Huntington’s Disease Society of America. According to their website, The Huntington’s Disease Society of America (HDSA) is the premier nonprofit organization dedicated to improving the lives of everyone affected by Huntington’s disease. From community services and education to advocacy and researc…
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A recent meeting of iCare Health Network’s Therapeutic Recreation Directors centered on impactful topics such as process (not outcome) driven programming, behavioral health in group settings, food centered activities, and storytelling strategies. The team also explored ways to incorporate community resource organizations into our calendars as “courses” to support resident independence and growth.